IT Essentials (Version 8.0) Chapter 10 Exam Answers ITE v8.0

IT Essentials (Version 8.0) – IT Essentials 8.0 Chapter 10 Exam Answers

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1. A support technician wants to upgrade a system to Windows 10 but is unsure whether the hardware and software on the existing system are compatible. What tool or utility would be the best choice for the user?

Windows Easy Transfer
Cortana Virtual Assistant
Get Windows 10 app
User State Migration Tool

2. True or False? When a user is working on a system that uses a network file system, there is no difference between accessing a file stored locally or on another computer on the network.

True
False

3. Which file system is used to access files over a network?

NFS
CDFS
FAT
NTFS

Explanation: NFS (Network File System) is used to access files on other computers across a network. Windows operating systems support several file systems. FAT, NTFS, and CDFS are used to access files stored on drives installed in the computer.

4. Which command line utility was developed by Microsoft to allow users to transfer files and settings to a new edition of Windows OS during an upgrade to Windows 10?

Windows Upgrade Assistant
Windows Easy Transfer
User State Migration Tool
PCmover Express

Explanation: The User State Migration Tool (USMT) is a command line utility program developed by Microsoft that allows users to transfer files and settings between Windows PCs. Windows Easy Transfer is not available in Windows 10. PCmover Express is third party software. Windows Upgrade Assistant is used to prepare a computer for upgrading by checking for compatibility issues and downloading all necessary files to start the installation process.

5. Select the Windows 10 version that best meets the described use.
IT Essentials ( Version 8.0) - IT Essentials 8.0 Chapter 10 exam Q5

6. Match the steps that will lead to the loading of bootmgr.exe in a 32 bit Windows 10 environment.

IT Essentials ( Version 8.0) – IT Essentials 8.0 Chapter 10 exam Q6

7. What term is used to describe a logical drive that can be formatted to store data?

volume
partition
cluster
track
sector

Explanation: Hard disk drives are organized by several physical and logical structures. Partitions are logical portions of the disk that can be formatted to store data. Partitions consist of tracks, sectors, and clusters. Tracks are concentric rings on the disk surface. Tracks are divided into sectors and multiple sectors are combined logically to form clusters

8. When would the PXE option be used when repairing a PC?

The display cannot be seen clearly.
There is no response from the mouse or keyboard.
A newly installed application caused the system to perform erratically.
The computer needs a replacement operating system.

Explanation: The Preboot eXecution Environment (PXE, but pronounced pixie) BIOS boot option is used to install an operating system from a remote network location.

9. Which statement describes dynamic disks in a PC that is running Windows 10 Pro?

A partition created on a dynamic disk can be shrunk without deleting the partition first.
More space can be added to a partition by extending it into adjacent, unallocated space, as long as it is contiguous.
Free space can only be added from the same disk to extend the volume.
They have the ability to create volumes that span across more than one disk.

Explanation: A dynamic disk has the ability to create volumes that span across more than one disk. The size of the partitions can be changed after they have been set, even if the unallocated space is noncontiguous. However, the partition size cannot be reduced without loss of data.

10. What are two types of computer user interface? (Choose two.)

CLI
OpenGL
PnP
API
GUI

Explanation: Two types of computer operating system user interfaces are CLI and GUI. CLI stands for command-line interface. In a command-line interface, a user enters commands at a prompt using a keyboard. The second type is the GUI, or graphical user interface. With this type of user interface, a user interacts with the operating system by working with icons and menus. A mouse, finger, or stylus can be used to interact with a GUI. PnP is the name of a process by which an OS assigns resources to different hardware components of a computer. The other answers are examples of Application Programming Interfaces, or APIs.

11. Which key, when pressed during the boot process, will allow the user to choose to start Windows in safe mode?

Esc
Windows
F8
F1

Explanation: Pressing the F8 key during the boot process will allow the user to choose to start the computer in Safe mode.

12. Which statement accurately describes the GUID partition table?

It cannot be used in a multiboot environment.
It is not supported by Windows 10 Home edition.
It is commonly used in computers with UEFI firmware.
It is 512 bytes long and contains the boot loader.

Explanation: The GUID partition table, also referred to as GPT, expands on the limitations of the MBR and is commonly used in systems with UEFI firmware.

13. Match the file system with the respective description.

IT Essentials ( Version 8.0) – IT Essentials 8.0 Chapter 10 exam Q13

14. A technician wishes to deploy Windows 10 Pro upgrade to a group of employee PCs on the network and ensure that the user state migrates successfully. Which tool would the technician use to do this?

Windows 10 Update Assistant
Windows Easy Transfer
User State Migration
PCmover Express

Explanation: USMT (User Migration State tool) is part of the Windows Assessment and Deployment Kit that can be used to streamline and simplify user state migration during large deployments of Windows operating systems.

15. What feature of an operating system allows it to support two or more CPUs?

multitasking
multiprocessing
multiuser support
multithreading

Explanation: Multiprocessing allows an operating system to use two or more CPUs. Support for two or more users is provided by the multiuser feature. Multitasking allows multiple applications to run at the same time. Multithreading allows different parts of the same program to run at the same time.

16. A user installs a new sound card driver in a computer that is working properly. After the installation of the drivers for the new sound card, the computer fails to boot. Which quick fix can the user implement to return to the previous working state?

Boot to Emergency Recovery State.
Boot to Start Windows Normally.
Boot to Last Known Good Configuration.
Boot to Recovery Console.

Explanation: The last known Good Configuration is a copy of the last registry that is saved on successful login. Care should be exercised never to log in when you suspect any system instability because once you log in successfully, the Last Known Good Configuration will be overwritten with the current one.

17. Which term best describes the process of breaking a program into smaller parts that can be loaded as needed by the operating system?

multiuser
multiprocessing
multitasking
multithreading

Explanation: Thread is a small piece of a program in execution. Multi-processing is related to a system with more than one processor. Multi-user is related to a system that supports more than one user at the same time. Multi-task is a system that can perform more than one task at the same time.

18. Which component of a CPU architecture allows the CPU immediate access to data?

RAM
CMOS
registers
cache

Explanation: Registers are memory locations that are part of the architecture of a CPU. They provide a storage location for the logical functions performed on data.

19. What are two default account types provided by Windows 10? (Choose two.)

Guest
DefaultAccount
Standard User
Administrator
Users

Explanation: Windows 10 offers two account types, namely, Administrator and Standard User. Guest is a built-in user account. DefaultAccount is a user account managed by the system. Users is a user group.

20. Which operation in Windows 10 is limited to users with Administrator privileges only?

Run applications.
Install software programs.
Change system settings.
Modify user settings.

Explanation: Administrator accounts have complete control over a computer. Standard user accounts have limited control over a computer. They can run applications, but cannot install programs. A standard user account can change system settings but only settings that do not affect other user accounts.

21. Which statement describes formatting?

It is used to boot an operating system by default.
It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.
It is a process to create a file system in a partition or volume for file storage.
It is often used to organize data storage by subdividing it into as many as 23 logical sections.

22. What is a possible situation when it might be necessary to boot Windows 7 from a USB device, a CD, or a DVD?

to disable background services
to delete registry keys
to repair the system
to partition the hard drive

Explanation: Disabling background services, deleting registry keys, and partitioning the hard drive do not require rebooting a PC. It might be necessary to boot a computer from a USB drive in order to repair the system in some situations.

23. Which statement describes a primary partition?

It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.
It is a physical section of a hard disk. It can contain an operating system to boot the system and cannot be subdivided.
It is often used to organize data storage by subdividing it into as many as 23 logical sections.

24. Which program file is loaded by the boot manager in a Windows boot process?

sysprep.exe
ntoskrnl.exe
winlogon.exe
winload.exe

Explanation: During a Windows boot process, once the boot manager, bootmgr.exe, has the control of the boot process, it first loads the Windows boot loader, winload.exe.

25. Which tab would be used to set the priority for a process in Windows 10 Task Manager?

Performance
Startup
Details
Services

Explanation: The Windows 10 Task Manager has seven tabs. The Details tab allows setting a priority for a process.

26. True or False? Multithreading describes an operating system that can support two or more CPUs.

False
True

27. What is the default file system used during a fresh installation of Windows 7?

HPFS
NTFS
FAT16
FAT32

Explanation: While Windows XP can use either FAT or NTFS, Vista and Windows 7 can only be installed on an NTFS partition.

28. True or False? Smartphones require an operating system before they can be operated.

True
False

29. A manager wants to install Windows 10 directly onto a computer and needs help with the setup process. What tool or utility would be the best choice for the user?

User State Migration Tool
Windows Easy Transfer
Windows Boot Manager
Upgrade Assistant

30. Which statement describes the active partition?

It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.
It is used to boot an operating system by default.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.
It is often used to organize data storage by subdividing it into as many as 23 logical sections.

31. Which statement describes the active partition?

It is a section of the disk, that is inaccessible to the user, containing an image that can be used to restore the computer to its original configuration.
It is a process to create a file system in a partition or volume for file storage.
It is used to boot an operating system by default.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.

32. Which statement describes an extended partition?

It is a section of the disk, that is inaccessible to the user, containing an image that can be used to restore the computer to its original configuration.
It is a process to create a file system in a partition or volume for file storage.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.
It is often used to organize data storage by subdividing it into as many as 23 logical sections.

33. Which statement describes the master boot record (MBR)?

It is a section of the disk, that is inaccessible to the user, containing an image that can be used to restore the computer to its original configuration.
It is a process to create a file system in a partition or volume for file storage.
It takes the first 512 bytes on the disk and contains the boot loader, an executable program that allows a user to choose from multiple operating systems.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.

34. True or False? Multitasking describes a computer operating system that is capable of running multiple applications at the same time.

True
False

35. Which statement describes a logical drive?

It is a section of the disk, that is inaccessible to the user, containing an image that can be used to restore the computer to its original configuration.
It is a process to create a file system in a partition or volume for file storage.
It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.

36. Which statement describes the master boot record (MBR)?

It takes the first 512 bytes on the disk and contains the boot loader, an executable program that allows a user to choose from multiple operating systems.
It is a process to create a file system in a partition or volume for file storage.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.
It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.

37. True or False? The registry is a database that only contains information about the device drivers on a computer.

False
True

38. A technician has just purchased a new Windows 10 PC and wants to transfer selected files, folders, profiles, and applications from the old Windows PC. What tool or utility would be the best choice for the user?

Upgrade Assistant
User State Migration Tool
PCmover Express
Windows Task Manager

Explanation: PCmover Express is the software tool recommended by Microsoft to automatically moves files, settings, and user profiles from an old PC to a new one. The free version is no longer available, and there is a cost to use it from LapLink.

39. A technician needs to capture the company user accounts, files, operating system settings, and application settings for migration into the new Windows 10 installation. What tool or utility would be the best choice for the user?

User State Migration Tool
Upgrade Assistant
Windows Easy Transfer
WinLoad

40. True or False? DirectX is a collection of APIs related to multimedia tasks for Microsoft Windows.

True
False

41. Which operating system does not support Windows Easy Transfer to transfer information from one computer to another?

Windows 8
Windows 10
Windows Vista
Windows 7

Explanation: Windows Easy Transfer is not supported in Windows 10 and is replaced with PCmover Express.

42. An analyst is running Windows 7 on the PC and is planning to migrate to Windows 8.1. The analyst wants help migrating the personal files and settings into the newer version. What tool or utility would be the best choice for the user?

Upgrade Assistant
User State Migration Tool
Application manager
Windows Easy Transfer

43. True or False? Modern operating systems boot the computer, manage the file system, and support only one user, task, or CPU.

False
True

44. At the end of the boot process of Windows 10, the login program file winlogon.exe loads. Which program loads winlogon.exe?

hal.dll
winload.exe
sysprep.exe
ntoskrnl.exe

Explanation: During a Windows 10 boot process, after the Windows kernel, ntoskrnl.exe, takes over the process, it starts the login file, winlogon.exe and displays the Windows Welcome screen.

45. True or False? When a hardware device is installed, the operating system needs to use a device driver to access and use that hardware.

True
False

46. True or False? Windows 10 64-bit version can be installed on as little as 1GB of hard drive space.

False
True

47. Which statement is a feature of the Windows 8 operating system?

It uses the Aero user interface.
It supports a touch screen interface.
It can be directly upgraded from Windows XP.
It is a 128-bit operating system.

Explanation: One of the features introduced with the Windows 8 operating system was the support for a touch screen interface to allow use on phones and tablets.

48. True or False? A 32-bit operating system can address up to a maximum of 4 GB of RAM.

True
False

49. Which statement describes a recovery partition?

It is a section of the disk, that is inaccessible to the user, containing an image that can be used to restore the computer to its original configuration.
It is a process to create a file system in a partition or volume for file storage.
It is a type of disk with the ability to create volumes that span across more than one disk even if the unallocated space is noncontiguous.
It is a section of an extended partition on an MBR. It can be used to separate information for administrative purposes.