Time limit: 0
Quiz-summary
0 of 118 questions completed
Questions:
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
- 101
- 102
- 103
- 104
- 105
- 106
- 107
- 108
- 109
- 110
- 111
- 112
- 113
- 114
- 115
- 116
- 117
- 118
Information
IT Essentials (ITE v6.0 + v7.0) Final Test Online
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading...
You must sign in or sign up to start the quiz.
You have to finish following quiz, to start this quiz:
Results
0 of 118 questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 points, (0)
| Average score |
|
| Your score |
|
Categories
- Not categorized 0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- 71
- 72
- 73
- 74
- 75
- 76
- 77
- 78
- 79
- 80
- 81
- 82
- 83
- 84
- 85
- 86
- 87
- 88
- 89
- 90
- 91
- 92
- 93
- 94
- 95
- 96
- 97
- 98
- 99
- 100
- 101
- 102
- 103
- 104
- 105
- 106
- 107
- 108
- 109
- 110
- 111
- 112
- 113
- 114
- 115
- 116
- 117
- 118
- Answered
- Review
-
Question 1 of 118
1. Question
1 pointsIn which situation would an ESD strike potentially cause harm to the PC?Correct
Incorrect
-
Question 2 of 118
2. Question
1 pointsA person has started a new technical job. In which situation would ESD be an issue?Correct
Incorrect
-
Question 3 of 118
3. Question
1 pointsA technician is about to begin preventive maintenance on a company PC. In which situation would ESD be an issue?Correct
Incorrect
-
Question 4 of 118
4. Question
1 pointsAn instructor has given a student an assignment to assemble a PC. In which situation should the student be aware that ESD is an issue?Correct
Incorrect
-
Question 5 of 118
5. Question
1 pointsWhat two motherboard components control the system boot operations? (Choose two.)Correct
Incorrect
Hint
System boot services are provided by the motherboard BIOS and UEFI chips. -
Question 6 of 118
6. Question
1 pointsA technician is upgrading an ATX motherboard with another ATX motherboard. Which component might be affected by this and need to be upgraded and bought as an additional purchase?Correct
Incorrect
Hint
The motherboard, CPU, and power supply must be compatible. -
Question 7 of 118
7. Question
1 pointsA customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported?Correct
Incorrect
Hint
The chipset on a motherboard consists of integrated circuits that control how system hardware interacts with the CPU and motherboard. It also provides the capability and features needed, such as the maximum memory supported on the motherboard, multiple USB ports, eSATA connections, surround sound, and video. -
Question 8 of 118
8. Question
1 pointsWhich memory module used to hold instructions for booting a PC and loading the OS, but is still used on adapters even though the memory contents cannot be changed?Correct
Incorrect
Hint
ROM stands for read-only memory. -
Question 9 of 118
9. Question
1 pointsWhat is a characteristic of DDR SDRAM?Correct
Incorrect
Hint
DDR SDRAM transfers data twice per clock cycle, whereas SDRAM transfers data once each clock cycle. Both DDR SDRAM and SDRAM are forms of dynamic memory. The difference in data transfer rate between DDR SDRAM and SDRAM is not determined by the number of pins, nor the operating voltage. -
Question 10 of 118
10. Question
1 pointsWhat are two safety hazards when dealing with laser printers? (Choose two.)Correct
Incorrect
Hint
Laser printers require high voltage when initially powered on and to charge the drum in preparation for writing data to the drum. This high voltage requirement is why most laser printers are not normally connected to a UPS. A laser printer also has a fuser assembly used to apply heat and pressure to the toner to permanently attach it to the paper. The laser printer must be unplugged and the fuser assembly must be allowed to cool before working inside the printer. -
Question 11 of 118
11. Question
1 pointsWhich component requires a technician to install screws externally through the PC case?Correct
Incorrect
Hint
The power supply commonly has four screws that attach from outside the case through case holes into screw holes on the power supply. -
Question 12 of 118
12. Question
1 pointsA technician is installing an internal HDD. To which motherboard connector will the technician connect the data cable?Correct
Incorrect
Hint
Internal hard drives are commonly SATA drives that have a data cable that extends from the drive to a motherboard SATA connector. -
Question 13 of 118
13. Question
1 pointsRefer to the exhibit. A technician has been asked to install a video card. Which section of the motherboard will the technician use to install the card?
Correct
Incorrect
Hint
Graphics cards, also known as video cards, are installed into a PCIe x16 expansion slot. The expansion slots on a motherboard are located near the motherboard ports. -
Question 14 of 118
14. Question
1 pointsWhen a PC is being assembled, what component is connected to the motherboard with a SATA cable?Correct
Incorrect
Hint
SATA cables, or serial ATA cables, are used to carry data from drives to the motherboard. -
Question 15 of 118
15. Question
1 pointsA technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?Correct
Incorrect
Hint
Beep codes are a result of POST and these vary between computer vendors based on what BIOS is installed. -
Question 16 of 118
16. Question
1 pointsWhich three features can be configured in the BIOS settings to secure a computer? (Choose three.)Correct
Incorrect
Hint
Passwords, drive encryption, and TPM are BIOS configurable security features. File encryption, TKIP key, and MAC filtering are security features not configured within BIOS. -
Question 17 of 118
17. Question
1 pointsWhat is the purpose of RAID adapters?Correct
Incorrect
Hint
RAID 0 allows “striping” or writing data across two hard drives, but provides no redundancy. The other RAID versions provide redundancy. -
Question 18 of 118
18. Question
1 pointsWhen a new motherboard is being installed, between which two components must thermal compound be applied? (Choose two.)Correct
Incorrect
Hint
You must apply thermal compound between the new CPU and the heat sink/fan assembly to avoid overheating the CPU. The thermal paste helps to conduct heat from the CPU to the heat sink. -
Question 19 of 118
19. Question
1 pointsWhat is the purpose of a Safety Data Sheet?Correct
Incorrect
Hint
A Safety Data Sheet is a fact sheet that summarizes information about material identification, including hazardous ingredients that can affect personal health, fire hazards, and first-aid requirements. The SDS explains how to dispose of potentially hazardous materials in the safest manner. -
Question 20 of 118
20. Question
1 pointsWhich negative environmental factor does cleaning the inside of a computer reduce?Correct
Incorrect
Hint
Accumulated dust inside the computer can prevent the flow of air and can hinder cooling. -
Question 21 of 118
21. Question
1 pointsWhat is a recommended procedure to follow when cleaning computer components?Correct
Incorrect
Hint
When using compressed air, keep the can upright to prevent the fluid from leaking onto computer components. -
Question 22 of 118
22. Question
1 pointsOn the production floor, a furniture plant has laptops for process monitoring and reporting. The production floor environment is around 80 degrees Fahrenheit (27 degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to adversely affect a laptop that is used in this environment?Correct
Incorrect
Hint
Most laptops are created to be tolerant of a wide range of humidity levels and room temperatures. Dust, however, can cause overheating and failures. -
Question 23 of 118
23. Question
1 pointsAfter a technician tests a theory of probable causes, what two actions should the technician take if the testing did not identify an exact cause? (Choose two.)Correct
Incorrect
Hint
If the exact cause of the problem has not been determined after you have tested all your theories, establish a new theory of probable causes and test it. -
Question 24 of 118
24. Question
1 pointsWhat would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?Correct
Incorrect
Hint
In the United States, the wall outlet electrical power is standardized at 120 volts AC. -
Question 25 of 118
25. Question
1 pointsWhich type of network spans a single building or campus and provides services and applications to people within a common organizational structure?Correct
Incorrect
Hint
A LAN is smaller or more contained than a WAN, which can span several cities. A MAN is usually contained in one city. A PAN is a very small network of devices that are located in close proximity to one another, usually within range of a single person. -
Question 26 of 118
26. Question
1 pointsWhat are two types of wired high-speed Internet connections? (Choose two.)Correct
Incorrect
Hint
Cable and DSL Internet technologies both use physical cabling to provide an Internet connection to a residence or a small business. Although dial-up is a wired technology, it does not provide a high-speed Internet connection. Satellite and cellular connections provide a wireless Internet connection. -
Question 27 of 118
27. Question
1 pointsIn what two situations would UDP be better than TCP as the preferred transport protocol? (Choose two.)Correct
Incorrect
Hint
UDP is a very simple transport layer protocol that does not guarantee delivery. Devices on both ends of the conversation are not required to keep track of the conversation. UDP is used as the transport protocol for applications that need a speedy, best-effort delivery. -
Question 28 of 118
28. Question
1 pointsThe current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?Correct
Incorrect
Hint
In networks with more than a few hosts, DHCP simplifies the addressing process. A DHCP server automatically assigns host IP addresses. -
Question 29 of 118
29. Question
1 pointsA company is looking for a next-generation firewall that provides VPN functionality, IDS/IPS functionality, and DoS/DDoS protection. Which device would be best suited for this task?Correct
Incorrect
Hint
A universal threat management (UTM) device is a security device that can provide firewall, IDS/IPS, and proxy server functionality as well as email filtering and DoS/DDoS protection. -
Question 30 of 118
30. Question
1 pointsA student is helping a friend with a home computer that can no longer access the Internet. Upon investigation, the student discovers that the computer has been assigned the IP address 169.254.100.88. What could cause a computer to get such an IP address?Correct
Incorrect
Hint
When a PC does not have a static IP address or cannot pick one up from a DHCP server, Windows will automatically assign the PC an IP address using APIPA, that uses the range of addresses 169.254.0.0 to 169.254.255.255. -
Question 31 of 118
31. Question
1 pointsWhat three values must be added to the IPv4 properties of a NIC in order for a computer to have basic connectivity with the network? (Choose three.)Correct
Incorrect
Hint
The IP address, subnet mask, and default gateway address values should be added to the NIC properties in order for the computer to have basic network connectivity. This can be done either statically or dynamically with DHCP. An additional value that should be present if the computer is to be used to connect to the Internet is the DNS server value. A computer automatically attempts to locate a DHCP server if configured to do so. A DHCP server address is not used. Finally, NAT is configured on a router, not on a computer host, and speed and duplex settings are NIC hardware settings and not IPv4 properties of the NIC. -
Question 32 of 118
32. Question
1 pointsA device has an IPv6 address of 2001:0DB8:75a3:0214:0607:1234:aa10:ba01 /64. What is the host identifier of the device?Correct
Incorrect
Hint
An IPv6 address is made up of 128 bits that are represented as eight blocks of four hexadecimal digits that are called hextets. Because each hexadecimal digit represents four bits, each hextet represents 16 bits. The /64 network prefix indicates that the first 64 bits, or first four hextets, represent the network portion of the address. Because there are 128 bits in an IPv6 address, this leaves the last 64 bits, or last four hextets, to represent the host identifier. The value for the last four hextets is 0607:1234:aa10:ba01. -
Question 33 of 118
33. Question
1 pointsHow can a user prevent specific applications from accessing a Windows computer over a network?Correct
Incorrect
Hint
Network applications have specific TCP or UDP ports that can be left open or blocked in Windows Firewall. Disabling automatic IP address assignment may result in the computer not being able to connect to the network at all. Enabling MAC address filtering is not possible in Windows and would only block specific network hosts, not applications. Changing default usernames and passwords will secure the computer from unauthorized users, not from applications. -
Question 34 of 118
34. Question
1 pointsA technician has been asked to configure Wi-Fi calling on a corporate mobile device. In which situation would this feature be most advantageous?Correct
Incorrect
Hint
Wi-Fi calling is not supported on all mobile devices, but when enabled, it uses a Wi-Fi network to make voice calls. It is very useful in areas with poor cellular coverage. -
Question 35 of 118
35. Question
1 pointsWhich statement is true about laptops?Correct
Incorrect
Hint
Laptop internal components are designed with a small form factor and are proprietary. Although a laptop CPU uses less power, it needs a cooling device (heat sink and fan). -
Question 36 of 118
36. Question
1 pointsWhich standard provides a bridge between laptop hardware and the operating system and a way for technicians to configure power management schemes to get the best performance?Correct
Incorrect
Hint
The Advanced Configuration and Power Interface (ACPI) standard has specific sleep states that can be assigned to a device in order to conserve power. PCIe is a motherboard interface. Bluetooth and 802.11 are wireless standards. -
Question 37 of 118
37. Question
1 pointsWhich two laptop components are considered replaceable by the customer. (Choose two.)Correct
Incorrect
Hint
Customer-replaceable units (CRUs) do not typically require a lot of technical skill to replace. RAM and a battery are two examples of a CRU. In contrast, a field-replaceable unit (FRU), such as a display, motherboard, keyboard, or touchpad, commonly requires a technician to install. -
Question 38 of 118
38. Question
1 pointsA user wants to synchronize some apps, movies, music, and ebooks between mobile devices. What are the two types of connections used to synchronize this type of data? (Choose two.)Correct
Incorrect
Hint
Because of the amount of data transferred during video synchronization, synchronization occurs through either a Wi-Fi connection or a wired USB connection. -
Question 39 of 118
39. Question
1 pointsA technician is explaining the differences between inkjet printers and laser printers to a customer. Which two comparisons should the technician make? (Choose two.)Correct
Incorrect
-
Question 40 of 118
40. Question
1 pointsA user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed?Correct
Incorrect
Hint
The collate feature enables a printer to sort multiple copies of a document with the proper page order for each copy. -
Question 41 of 118
41. Question
1 pointsA color laser printer is used to print documents with graphics and photographs. Users are complaining that printing takes too long. Which component of the printer should be upgraded in order to improve printing performance?Correct
Incorrect
Hint
Because documents with graphics and photographs generate much larger print jobs, the printing process will run more efficiently if the printer memory is adequate to store the entire job before the job starts. -
Question 42 of 118
42. Question
1 pointsWhat service is available for Windows to provide software print server services to MAC OS clients?Correct
Incorrect
Hint
Bonjour Printer Server from Apple comes with MAC OS X and is a free download for Windows users to be used as a software print server. Airport Extreme, a dedicated print server, and a PC with a printer attached serving as a print server are all hardware print sharing solutions. -
Question 43 of 118
43. Question
1 pointsWhich three components are typically found in laser printer maintenance kits? (Choose three.)Correct
Incorrect
Hint
Laser printer maintenance kits typically contain components that wear and can be installed with minimal disassembly of the printer. Corona wires are internal components that would require a trained technician to replace. Paper trays are components that are not typically replaced during maintenance, but would be replaced any time if damaged. -
Question 44 of 118
44. Question
1 pointsA technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?Correct
Incorrect
Hint
Paper jams are commonly caused when the paper being used is dirty, affected by humidity, or is the wrong type of paper for the printer. -
Question 45 of 118
45. Question
1 pointsA data center has recently updated a physical server to host multiple operating systems on a single CPU. The data center can now provide each customer with a separate web server without having to allocate an actual discrete server for each customer. What is the networking trend that is being implemented by the data center in this situation?Correct
Incorrect
Hint
Virtualization technology can run several different operating systems in parallel on a single CPU. -
Question 46 of 118
46. Question
1 pointsHow does virtualization help with disaster recovery within a data center?Correct
Incorrect
Hint
Disaster recovery is how a company goes about accessing applications, data, and the hardware that might be affected during a disaster. Virtualization provides hardware independence which means the disaster recovery site does not have to have the exact equipment as the equipment in production. Server provisioning is relevant when a server is built for the first time. Although data centers do have backup generators, the entire data center is designed for disaster recovery. One particular data center could never guarantee that the data center itself would never be without power. -
Question 47 of 118
47. Question
1 pointsWhich two hypervisors are suitable to support virtual machines in a data center? (Choose two.)Correct
Incorrect
Hint
VMware ESX/ESXi and Microsoft Hyper-V 2012 are Type 1 hypervisors that have direct access to the hardware resources. Type 1 hypervisors are more efficient than hosted architectures, and enable greater scalability, performance, and robustness. They are used to support enterprise VMs in data centers. Oracle VM VirtualBox, VMware Fusion, and Microsoft Virtual PC are host based Type 2 hypervisors. -
Question 48 of 118
48. Question
1 pointsA web designer accesses a company Windows 10 computer remotely. The designer often needs to simultaneously open multiple applications, such as a web page editor and a graphics editor. Rather than opening them in multiple windows, the designer opens them in different virtual desktops. What technology is being used by the designer?Correct
Incorrect
Hint
Windows 10 has a feature called Windows Virtual Desktop (WVD). A user can create multiple virtual desktops and navigate among them easily. This feature reduces the clutter on a desktop of Windows caused by opening multiple applications. With WVD, a user can have each application open in a separate desktop. -
Question 49 of 118
49. Question
1 pointsWhich Cloud computing service would be best for an organization that needs to collaboratively create applications and deliver them over the web?Correct
Incorrect
Hint
Platform as a service (PaaS) provides a collaborative environment where multiple developers can create software and host an application through a Cloud provider. -
Question 50 of 118
50. Question
1 pointsWhich statement describes a feature of SDRAM?Correct
Incorrect
Hint
SDRAM ( Synchronous Dynamic RAM) works in synchronization with the memory bus and has higher transfer rates because it can process overlapping instructions in parallel. -
Question 51 of 118
51. Question
1 pointsA technician is troubleshooting a server that displays the error message “RAID not found” after a power outage over the weekend. What is a possible cause for this?Correct
Incorrect
Hint
The loss of the RAID controller can be caused by the external RAID controller not receiving power, incorrect BIOS settings, failure of the RAID controller or incorrect drivers for the RAID controller. -
Question 52 of 118
52. Question
1 pointsA customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior?Correct
Incorrect
Hint
A touch screen that is unresponsive or inaccurate can be caused by dirt or grease on the screen, the screen protector, or apps consuming too many resources. -
Question 53 of 118
53. Question
1 pointsWhat are two security risks associated with sharing printers in a corporate environment? (Choose two.)Correct
Incorrect
Hint
Three security concerns related to shared printers include (1) cached print files could contain sensitive data; (2) user authentication is needed to control access to the printer; and (3) print jobs could be read by others, intercepted, copied, or modified. Although the names of documents can be viewed in the print queue, document viewing is not possible. Dumpster diving and shoulder surfing are security concerns whether the printer is shared or not. -
Question 54 of 118
54. Question
1 pointsWhich change management process component is concerned with the business processes that are affected by changes?Correct
Incorrect
Hint
There are several change management process components that help changes, installations, and upgrades go more easily. The assessment component identifies the business processes that are affected and the costs and resources required. -
Question 55 of 118
55. Question
1 pointsA computer technician is installing a RAID. If the RAID uses mirroring and striping, which RAID level is the technician using?Correct
Incorrect
-
Question 56 of 118
56. Question
1 pointsA computer technician is installing a RAID. If the RAID uses mirroring, which RAID level is the technician using?Correct
Incorrect
-
Question 57 of 118
57. Question
1 pointsA computer technician is installing a RAID. If the RAID uses striping with parity, which RAID level is the technician using?Correct
Incorrect
-
Question 58 of 118
58. Question
1 pointsA computer technician is installing a RAID. If the RAID uses striping, which RAID level is the technician using?Correct
Incorrect
-
Question 59 of 118
59. Question
1 pointsA computer technician is installing a RAID. If the RAID uses striping with double parity, which RAID level is the technician using?Correct
Incorrect
-
Question 60 of 118
60. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of an old battery?Correct
Incorrect
-
Question 61 of 118
61. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of a broken monitor?Correct
Incorrect
-
Question 62 of 118
62. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of an old power supply?Correct
Incorrect
-
Question 63 of 118
63. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of old RAM?Correct
Incorrect
-
Question 64 of 118
64. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of an old motherboard?Correct
Incorrect
-
Question 65 of 118
65. Question
1 pointsA technician is upgrading many PCs used within the company. How should the technician dispose of an old hard drive?Correct
Incorrect
-
Question 66 of 118
66. Question
1 pointsAfter continuous morning use, a computer suddenly reboots without the intervention of the user. What are the two most likely hardware parts that could cause this problem? (Choose two.)Correct
Incorrect
-
Question 67 of 118
67. Question
1 pointsA technician has been called in to investigate a problem with the computer rebooting randomly throughout the day. What two pieces of hardware could cause this problem? (Choose two.)Correct
Incorrect
-
Question 68 of 118
68. Question
1 pointsFor two days in a row, a user has noticed that the computer reboots several times before it eventually starts. What are two suspect components? (Choose two.)Correct
Incorrect
-
Question 69 of 118
69. Question
1 pointsWhile a user is working on a spreadsheet, the computer reboots. What are two components that could cause this issue? (Choose two.)Correct
Incorrect
-
Question 70 of 118
70. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 137. What service application is the client requesting?Correct
Incorrect
-
Question 71 of 118
71. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 22. What service application is the client requesting?Correct
Incorrect
-
Question 72 of 118
72. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 143. What service application is the client requesting?Correct
Incorrect
-
Question 73 of 118
73. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 23. What service application is the client requesting?Correct
Incorrect
-
Question 74 of 118
74. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 161. What service application is the client requesting?Correct
Incorrect
-
Question 75 of 118
75. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 389. What service application is the client requesting?Correct
Incorrect
-
Question 76 of 118
76. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 25. What service application is the client requesting?Correct
Incorrect
-
Question 77 of 118
77. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 427. What service application is the client requesting?Correct
Incorrect
-
Question 78 of 118
78. Question
1 pointsA client packet is received by a server. The packet has a destination port number of 53. What service application is the client requesting?Correct
Incorrect
-
Question 79 of 118
79. Question
1 pointsWhich is the compressed format of the IPv6 address 2001:0db8:0000:0000:0000:a0b0:0008:0001?Correct
Incorrect
-
Question 80 of 118
80. Question
1 pointsWhich is the compressed format of the IPv6 address fe80:09ea:0000:2200:0000:0000:0fe0:0290?Correct
Incorrect
-
Question 81 of 118
81. Question
1 pointsWhich is the compressed format of the IPv6 address 2002:0042:0010:c400:0000:0000:0000:0909?Correct
Incorrect
-
Question 82 of 118
82. Question
1 pointsWhich is the compressed format of the IPv6 address 2002:0420:00c4:1008:0025:0190:0000:0990?Correct
Incorrect
-
Question 83 of 118
83. Question
1 pointsWhich is the compressed format of the IPv6 address 2001:0db8:0000:0000:0ab8:0001:0000:1000?Correct
Incorrect
-
Question 84 of 118
84. Question
1 pointsWhich is the compressed format of the IPv6 address fe80:0000:0000:0000:0220:0b3f:f0e0:0029?Correct
Incorrect
-
Question 85 of 118
85. Question
1 pointsWhich is the compressed format of the IPv6 address fe80:9ea0:0000:2020:0000:00bf:00e0:9290?Correct
Incorrect
-
Question 86 of 118
86. Question
1 pointsWhat ACPI power state describes when the CPU and RAM are off and the contents of RAM have been saved to a temporary file on the hard drive?Correct
Incorrect
-
Question 87 of 118
87. Question
1 pointsWhat ACPI power state describes when the CPU and RAM are still receiving power but unused devices are powered down?Correct
Incorrect
-
Question 88 of 118
88. Question
1 pointsWhat ACPI power state describes when the CPU is off, but the RAM is refreshed?Correct
Incorrect
-
Question 89 of 118
89. Question
1 pointsWhat ACPI power state describes when the computer is off?Correct
Incorrect
-
Question 90 of 118
90. Question
1 pointsWhat ACPI power state describes when the CPU is off and the RAM is set to a slow refresh rate, often called suspend mode?Correct
Incorrect
-
Question 91 of 118
91. Question
1 pointsWhat ACPI power state describes when the computer is on and the CPU is running?Correct
Incorrect
-
Question 92 of 118
92. Question
1 pointsA reporter is trying to print several high resolution photographs but the color laser printer is going extremely slowly. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 93 of 118
93. Question
1 pointsA new printer has just been installed deep in a mine. When test pages are printed, the paper constantly jams. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 94 of 118
94. Question
1 pointsA user complains that recently every printed document has vertical lines and streaks on the paper. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 95 of 118
95. Question
1 pointsA school is installing a new shared printer but the printer is not showing up on the list of available printers. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 96 of 118
96. Question
1 pointsEmployees are complaining that they send print jobs to a newly installed printer but the print jobs never print. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 97 of 118
97. Question
1 pointsUsers have noticed that the colors on their printed documents are different from the colors that they see on their computer screens. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 98 of 118
98. Question
1 pointsA technician has just completed a preventive maintenance on the department printer. Users are now complaining that the printer is no longer available. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 99 of 118
99. Question
1 pointsEmployees of a small business are complaining that the printer is printing faded images. What should the technician do to resolve the issue?Correct
Incorrect
-
Question 100 of 118
100. Question
1 pointsA photographer is complaining about the following printer issue: The printer issues a “Document failed to print” message. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 101 of 118
101. Question
1 pointsA reporter is complaining about the following printer issue: The printer is printing unknown characters. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 102 of 118
102. Question
1 pointsA manager is complaining about the following printer issue: The printer is printing incorrect colors. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 103 of 118
103. Question
1 pointsA technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 104 of 118
104. Question
1 pointsA librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 105 of 118
105. Question
1 pointsA teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 106 of 118
106. Question
1 pointsA receptionist is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 107 of 118
107. Question
1 pointsA photographer is complaining about the following printer issue: The paper is not being fed into the printer. What are two possible causes of this issue? (Choose two.)Correct
Incorrect
-
Question 108 of 118
108. Question
1 pointsA laptop has an NVMe drive (C:) and a mechanical hard drive (D:). When the user tries to save a spreadsheet to the D: drive, the user notices that the D: drive is not there. What should the technician do to see if the drive is recognized by the operating system?Correct
Incorrect
-
Question 109 of 118
109. Question
1 pointsA computer has two mechanical hard drives. The second drive (D:) is used for data storage. When trying to save an email attachment to the local hard drive, the user notices that the D: drive is not an option. What should the technician do to see if the drive is recognized by the operating system?Correct
Incorrect
-
Question 110 of 118
110. Question
1 pointsA user reports that a drive is no longer there. The technician asks the user to demonstrate the problem. Within the application, the user demonstrates that the drive, that was present in the save options yesterday, is now no longer an option. What should the technician do to see if the drive is recognized by the operating system?Correct
Incorrect
-
Question 111 of 118
111. Question
1 pointsA computer has an SSD for the operating system and applications and uses another mechanical hard drive for data storage. The user reports that data can no longer be saved to the mechanical hard drive. What should the technician do to see if the drive is recognized by the operating system?Correct
Incorrect
-
Question 112 of 118
112. Question
1 pointsA technician is working on a laptop and the GPS is not functioning. What is a probable cause for this situation?Correct
Incorrect
-
Question 113 of 118
113. Question
1 pointsA technician is working on a laptop and an app is not loading. What is a probable cause for this situation?Correct
Incorrect
-
Question 114 of 118
114. Question
1 pointsA technician is working on a laptop and an app is not responding. What is a probable cause for this situation?Correct
Incorrect
-
Question 115 of 118
115. Question
1 pointsA technician is working on a laptop and an error message about decryption appears when opening an email. What is a probable cause for this situation?Correct
Incorrect
-
Question 116 of 118
116. Question
1 pointsPlace the six stages of the troubleshooting process in the correct order.Sort elements
- Identify the problem.
- Establish a theory of probable cause.
- Test the theory to determine the cause.
- Establish a plan of action to resolve the problem and implement the solution.
- Verify full system functionality and if applicable, implement preventive measures.
- Document findings, actions, and outcomes.
-
Step 1
-
Step 2
-
Step 3
-
Step 4
-
Step 5
-
Step 6
Correct
Incorrect
-
Question 117 of 118
117. Question
1 pointsMatch the memory type to the feature. (Not all options are used.)Sort elements
- DDR4 SDRAM
- DDR SDRAM
- DDR3 SDRAM
- DDR2 SDRAM
- GDDR SDRAM
-
It's connector has 288 pins and has advanced error correction features available.
-
It's connector has 184 pins and is able to support two writes and two reads per CPU clock cycle.
-
It's connector has 240 pins and consumes 1.5 Volts of power.
-
It's connector has 240 pins and consumes 1.8 Volts of power.
Correct
Incorrect
-
Question 118 of 118
118. Question
1 pointsMatch the problem to the possible solution. (Not all options are used.)Sort elements
- The motherboard capacitors are distended, swollen, emitting residue, or bulging.
- The user can hear the fans spinning but the PC will not start and there are no beeps from the speaker.
- After upgrading the single core CPU to a dual core CPU only one CPU graph is seen in the task manager
- The computer does not display any video after installing a new PCle video card.
-
Replace the motherboard.
-
Check fo faulting cable, damaged or mis-seated CPU or other motherbard component prior to replacing the motherboard if required.
-
Update the BIOS firmware.
-
Connect the auxillary power cable for the adapter card.
Correct
Incorrect
 Final Test Online){kind=link}
Administrator: Hello, I have looked at the questions in chapter 10-14 Practice exam. I can see the questions, but when I start the Online Test I get questions from Chapter 1-9. please, could you create a quiz of chapter 10-14 practice exam. And the same goes for chapter 10-14 final exam. I would be very grateful if you could answer me.
Its look same with chapter 14 Composite,its covers half of chapter 14 Composite,that great i love it
Its look same with chapter 14 Composite,its covers half of chapter 14 Composite,thats great i love it
This is not even the test yall had 1 job…
is it 100% legit and covers all questions on final exam?
Git
20302 ec 049
It looks like it has covered a lot of things, it was very helpful
This test has the same questions as the Chapter 1 – 9 test and the 1 – 14 composite exam.
This is the same as the chapter 1-14 composite exam.