IT Exam Items Repository

Which component can be easily damaged by the direct spray of compressed air when cleaning the inside of the computer case?
ITExamAnswers Editorial Team asked 6 years ago • 
Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.) (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • 
A helpdesk technician takes a call, “Good morning, this is the helpdesk. My name is Greg. How may I help you today?” The frantic caller states, “My computer will not turn on and I have a presentation in 15 minutes.” The technician responds, “Now calm down and let us see what we can do.” The technician then proceeds to lead the caller through the process of checking power cables and power lights. Which troubleshooting step is being used at this point?
ITExamAnswers Editorial Team asked 6 years ago • 
A technician notices that half of the memory slots on a motherboard are colored differently from the other half. Which technology is probably implemented on this system?
ITExamAnswers Editorial Team asked 6 years ago • 
What computer component is often required to allow a single computer to use two monitors simultaneously?
ITExamAnswers Editorial Team asked 6 years ago • 
When should a technician use unsigned drivers for newly installed computer hardware?
ITExamAnswers Editorial Team asked 6 years ago • 
What is the best way to apply thermal compound when reseating a CPU?
ITExamAnswers Editorial Team asked 6 years ago • 
When a computer is being assembled, which action can be taken to help eliminate cable clutter within a computer case?
ITExamAnswers Editorial Team asked 6 years ago • 
Match the steps of fire extinguisher operation to the order in which they should be completed. (Not all options are used.)
ITExamAnswers Editorial Team asked 6 years ago • 
Why should a pencil never be used as a tool when working inside a computer?
ITExamAnswers Editorial Team asked 6 years ago • 
Which cleaning solution is recommended to clean the contacts of computer components?
ITExamAnswers Editorial Team asked 6 years ago • 
Which precaution should be taken when working inside computer systems?
ITExamAnswers Editorial Team asked 6 years ago • 
Why should an antistatic wrist strap be worn when working on electronic equipment?
ITExamAnswers Editorial Team asked 6 years ago • 
Which tool could potentially cause data loss on hard disk or floppy drives?
ITExamAnswers Editorial Team asked 6 years ago • 
Why is documentation of all services and repairs an important organizational tool for a technician?
ITExamAnswers Editorial Team asked 6 years ago • 
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