CCNA 4 Chapter 9 v5.1 + v6.0 Test Online 2018-2019

1. Question

1 points

When should a network performance baseline be measured?

during normal work hours of an organization
immediately after the main network devices restarted
after normal work hours to reduce possible interruptions
when a denial of service attack to the network is detected and blocked

2. Question

1 points

A network engineer issues the show cdp neighbor command on several network devices during the process of network documentation. What is the purpose of performing this command?

to obtain information about directly connected Cisco devices
to check the networks that are advertised by the neighboring routers
to verify the network addresses that are attached to the network devices
to check the connectivity of PCs that are connected to the network devices

3. Question

1 points

Users are reporting longer delays in authentication and in accessing network resources during certain time periods of the week. What kind of information should network engineers check to find out if this situation is part of a normal network behavior?

syslog records and messages
the network performance baseline
debug output and packet captures
network configuration files

4. Question

1 points

In which step of gathering symptoms does the network engineer determine if the problem is at the core, distribution, or access layer of the network?

Document the symptoms.
Determine the symptoms.
Gather information.
Determine ownership.
Narrow the scope.

5. Question

1 points

A network technician is troubleshooting an email connection problem. Which question to the end-user will provide clear information to better define the problem?

Is your email working now?
How big are the emails you tried to send?
What kind of equipment are you using to send emails?
When did you first notice your email problem?

6. Question

1 points

A team of engineers has identified a solution to a significant network problem. The proposed solution is likely to affect critical network infrastructure components. What should the team follow while implementing the solution to avoid interfering with other processes and infrastructure?

change-control procedures
one of the layered troubleshooting approaches
knowledge base guidelines
syslog messages and reports

7. Question

1 points

After which step in the network troubleshooting process would one of the layered troubleshooting methods be used?

documenting symptoms
determining ownership
narrowing the scope
gathering symptoms from suspect devices

CCNA 4 Chapter 9 v5.1 + v6.0 Test Online 2018-2019

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