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Question 1 of 49
1. Question
1 pointsWhich wireless security procedure should be used to hide the WLAN ID from wireless clients?Correct
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Question 2 of 49
2. Question
1 pointsWhen upgrading a CPU, what must be applied between the new CPU and the heat sink/fan?Correct
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Question 3 of 49
3. Question
1 pointsAfter a Windows operating system has been installed, which program would a technician use to select the programs that will run at startup?Correct
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Question 4 of 49
4. Question
1 pointsWhat is the default file system used during a fresh installation of Windows 7?Correct
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Question 5 of 49
5. Question
1 pointsWhich type of device would be used on a laptop to verify the identity of a user?Correct
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Question 6 of 49
6. Question
1 pointsWhat can a technician do to help protect wireless network equipment from the effects of RFI?Correct
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Question 7 of 49
7. Question
1 pointsWhat are two consequences of setting an incorrect boot order in the system BIOS? (Choose two.)Correct
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Question 8 of 49
8. Question
1 pointsA network technician has been asked to determine the best Internet connection for a branch office located in a new metropolitan office building. Which connection would provide the highest bandwidth and reliability at the lowest cost?Correct
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Question 9 of 49
9. Question
1 pointsWhy does a technician wear an antistatic wrist strap?Correct
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Question 10 of 49
10. Question
1 pointsWhen installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contact?Correct
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Question 11 of 49
11. Question
1 pointsWhich location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC?Correct
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Question 12 of 49
12. Question
1 pointsA technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?Correct
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Question 13 of 49
13. Question
1 pointsRefer to the exhibit. Which two port types are shown in the graphic?Correct
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Question 14 of 49
14. Question
1 pointsWhat is the purpose of RAID adapters?Correct
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Question 15 of 49
15. Question
1 pointsA technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems?Correct
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Question 16 of 49
16. Question
1 pointsAfter a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?Correct
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Question 17 of 49
17. Question
1 pointsA technician wants to create a new partition on a new additional hard drive. Which tool should be used?Correct
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Question 18 of 49
18. Question
1 pointsA technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?Correct
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Question 19 of 49
19. Question
1 pointsWhich key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration?Correct
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Question 20 of 49
20. Question
1 pointsWhich Windows hard drive partition is commonly referred to as the C: drive?Correct
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Question 21 of 49
21. Question
1 pointsA technician needs to purchase a new video adapter for a computer. In addition to performance and price, which factor should be considered when selecting the adapter?Correct
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Question 22 of 49
22. Question
1 pointsA computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might be a configuration problem that is causing the computer to behave consistently in this manner. While the technician is reviewing the information, the computer once again freezes. What is the probable cause of the computer problem?Correct
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Question 23 of 49
23. Question
1 pointsA technician has replaced the batteries in all the company laptops. Which source will have information on the proper disposal requirements for the old batteries?Correct
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Question 24 of 49
24. Question
1 pointsWhere would a technician configure a PC to boot from a CD-ROM?Correct
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Question 25 of 49
25. Question
1 pointsA technician just terminated some fiber optic cable and needs to properly dispose of the hazardous waste created during the termination. Where should the technician look for the proper disposal method for the waste?Correct
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Question 26 of 49
26. Question
1 pointsA school is adding computers to a classroom that has none. What type of LAN would the school choose to take advantage of commonly implemented wired technologies?Correct
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Question 27 of 49
27. Question
1 pointsA customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer to share the monitor, mouse, and keyboard between the two computers?Correct
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Question 28 of 49
28. Question
1 pointsWhat is the default TCP destination port number or number combination that is used for SSH connections?Correct
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Question 29 of 49
29. Question
1 pointsA technician installed a network adapter in a computer and wants to test network connectivity. The ping command can receive responses from workstations on the same subnet but not from remote workstations. What could be causing the problem?Correct
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Question 30 of 49
30. Question
1 pointsWhich product is recommended to remove the dust from inside a computer?Correct
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Question 31 of 49
31. Question
1 pointsWhich command should a computer technician use on a PC to restore protected system files with known good versions?Correct
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Question 32 of 49
32. Question
1 pointsThe current IP configuration of a medium size company with several subnets is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service or protocol would simplify the workstation IP configuration task?Correct
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Question 33 of 49
33. Question
1 pointsWhat are the four layers in the TCP/IP reference model?Correct
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Question 34 of 49
34. Question
1 pointsA PC that running the Windows 7 operating system has slowed down over a period of time and now takes a long time to launch applications and open various documents. What can be done to remedy the problem?Correct
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Question 35 of 49
35. Question
1 pointsA computer is assigned an IP address of 169.254.33.16. What can be said about the computer, based on the assigned address?Correct
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Question 36 of 49
36. Question
1 pointsA user complains about being unable to connect to the wireless network. Which two actions should be part of troubleshooting the wireless connection? (Choose two.)Correct
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Question 37 of 49
37. Question
1 pointsWhich recommendation should be observed when replacing existing memory?Correct
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Question 38 of 49
38. Question
1 pointsA network specialist has been hired to install a network in a company that assembles airplane engines. Because of the nature of the business, the area is highly affected by electromagnetic interference. Which type of network media should be recommended so that the data communication will not be affected by EMI?Correct
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Question 39 of 49
39. Question
1 pointsA company is expanding its business to other countries. All branch offices must remain connected to corporate headquarters at all times. Which network technology is required to support this scenario?Correct
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Question 40 of 49
40. Question
1 pointsWhich step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously?Correct
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Question 41 of 49
41. Question
1 pointsWhat are three main characteristics of a Windows 64-bit operating system?Correct
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Question 42 of 49
42. Question
1 pointsWhat is an example of PC virtualization?Correct
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Question 43 of 49
43. Question
1 pointsA specific computer has an issue that could not be resolved by the help desk technician. The on-site technician finds that Windows updates have been disabled. The technician re-enables the update service, configures the computer for automatic updates, downloads and installs all missing updates, ensures the computer boots successfully, and verifies with the customer that the issue has been resolved. Which step, if any, is next?Correct
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Question 44 of 49
44. Question
1 pointsA technician is designing a hardware preventive maintenance plan for a company. Which strategy should be included in the plan?Correct
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Question 45 of 49
45. Question
1 pointsA helpdesk technician takes a call, “Good morning, this is the helpdesk. My name is Greg. How may I help you today?” The frantic caller states, “My computer will not turn on and I have a presentation in 15 minutes.” The technician responds, “Now calm down and let us see what we can do.” The technician then proceeds to lead the caller through the process of checking power cables and power lights. Which troubleshooting step is being used at this point?Correct
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Question 46 of 49
46. Question
1 pointsOn a computer that will not boot, which two actions are recommended in the troubleshooting process after verifying the obvious issues such as power to the computer and display, non-bootable media, and the BIOS boot order options? (Choose two.)Correct
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Question 47 of 49
47. Question
1 pointsWhich type of standard interface allows users to connect and disconnect peripheral devices while the computer is running without having to restart?Correct
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Question 48 of 49
48. Question
1 pointsWhat is the most important reason for the company that the preventive maintenance be done?Correct
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Question 49 of 49
49. Question
1 pointsWhat is the distance limitation of a single data run for UTP cabling without adding networking devices?Correct
Incorrect