IT Essentials (ITE v6.0) Chapter 11 Test Online 100% 2019

1. Question

1 points

Which factor affects the speed of an inkjet printer?

the desired quality of the image
the size of printer power supply
the quality of the paper
the cost of the inkjet cartridges

2. Question

1 points

What are two cables that are used to connect a computer to a printer? (Choose two.)

serial
FireWire
PS/2
HDMI
eSATA

3. Question

1 points

What type of connection would be used to connect a printer directly to the network?

Ethernet
serial
USB
Firewire

4. Question

1 points

What is a characteristic of thermal inkjet nozzles?

The heat creates a bubble of steam in the chamber.
Heat is applied to the ink reservoir of each nozzle.
The vibration of the crystal controls the flow of ink.
A charge is applied to the printhead.

5. Question

1 points

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

developing
charging
transferring
fusing

6. Question

1 points

What mechanism is used in a laser printer to permanently fuse the toner to the paper?

heat
electrical charge
pressure
light

7. Question

1 points

Which statement describes a printer driver?

It is the interface in Windows that identifies a unique printer attached to the workstation.
It is cache inside a printer that stores documents to be printed in a queue.
It is software that converts a document into the format that a printer can understand.
It is the configuration code that is sent to a printer to identify the operating system of the workstation.

8. Question

1 points

A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?

The printer needs to be configured first.
The OS of the workstation needs to be updated first.
The printer driver might need to be installed first before the printer is connected.
The Microsoft download site needs to be searched first for the printer driver.

9. Question

1 points

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

the printer that is set as the default printer
the software-based printer that is used to create PDF files
the software-based printer that is used to create XPS files
a manual selection, which is always needed

10. Question

1 points

What is a characteristic of global and per-document options in print settings?

Per-document options override global options.
Global options take precedence over per-document options.
It is not possible to configure per-document options.
It is not possible to configure global options.

11. Question

1 points

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Calibrate the printer.
Adjust the printer spool.
Replace the fuser.
Replace the drum.

12. Question

1 points

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

The printer does not have enough memory to buffer an entire photograph.
The printer is not configured for duplex printing.
The paper is not adequate for photograph printing.
The printer is not configured for the proper paper orientation.

13. Question

1 points

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

to add additional drivers for other operating systems
to add additional drivers for other printers in the network
to add additional drivers for duplex printing
to add additional drivers for other printers connected to the computer

14. Question

1 points

What are two methods to connect to a printer wirelessly? (Choose two.)

IEEE 802.11 standards
Bluetooth
WiMax
satellite
microwave

15. Question

1 points

In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?

Windows firewall
Windows Defender
IEEE 802.11
File and printer sharing
virtualization option in BIOS

16. Question

1 points

Which type of print server provides the most functions and capabilities?

a dedicated PC print server
a computer-shared print server
a hardware print server
a print server that is implemented in software

17. Question

1 points

What are two functions of a print server? (Choose two.)

provide print resources to all connected client computers
store print jobs in a queue until the printer is ready
ensure that the connected client computers have up-to-date printer drivers
store backups of documents sent to the printer
provide uninterrupted power to the printer

18. Question

1 points

Which action supports an effective printer preventive maintenance program?

Reset the printer page counters if available.
Replace laser printer toner at set predetermined time intervals.
Clean inkjet print heads when they stop working.
Disconnect the printer from the power source when it is not in use.

19. Question

1 points

How can the life of a thermal printer be extended?

Clean the heating element regularly with isopropyl alcohol.
Clean the inside of the printer with a vacuum cleaner with a HEPA filter.
Keep the paper dry in a low humidity environment.
Wipe the outside of the printer with a damp cloth.

20. Question

1 points

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

verifying the solution and system functionality
identifying the problem
testing a theory to determine the cause of the problem
documenting findings, actions, and outcomes

21. Question

1 points

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

documenting findings, actions, and outcomes
verifying the solution and system functionality
identifying the problem
testing a theory to determine the cause of the problem

22. Question

1 points

What are two probable causes for printer paper jams?

high humidity
the wrong type of paper
a defective print cartridge
misaligned print heads
an incorrect print driver

23. Question

1 points

What corrective action should be taken if a printer is printing faded images?

secure loose printer cables
update the print driver
clean the printer
replace the toner cartridge

24. Question

1 points

What corrective action would a technician take in response to a print spooler error?

reboot the printer
restart the print spooler
update the printer driver
clean the printer

25. Question

1 points

What would cause an inkjet printer to fail to print any pages?

The printer software is set to toner save.
The printer ribbon is worn out.
The ink cartridge is empty.
The printer is loaded with a paper type other than photo paper.

26. Question

1 points

A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

The screen contrast is too low.
The printer is not turned on.
The printer is out of ink.
The print head is clogged.

IT Essentials (ITE v6.0) Chapter 11 Test Online 100% 2019

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