IT Exam Items Repository

Which two Windows operating systems cannot be upgraded to Windows 8.1 64-bit? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago
An IT technician is troubleshooting a file error on an employee laptop. While working in the system files directory, the technician notices that the User Account Control (UAC) box appears requesting a password. What should the IT technician do next?
ITExamAnswers Editorial Team asked 6 years ago
A call center technician has asked a customer to perform a simple operation to fix a problem on a computer. The customer seems unable to perform the task. What should the technician do?
ITExamAnswers Editorial Team asked 6 years ago
A call center technician answers a call from a frequent customer who is known to be impatient and lacks experience with computers. The customer has an issue with an application that the call center supports. The customer informs the technician that the problem had been reported before but the original technician was rude, did not listen, and did not fix the problem. If the technician is confident that the problem can be resolved by increasing the amount of memory in the computer, what should the technician do?
ITExamAnswers Editorial Team asked 6 years ago
A technician has copied several commercial movies to a company server to be shared with colleagues. How would this behavior be classified?
ITExamAnswers Editorial Team asked 6 years ago
When performing computer forensics what is required to prove a chain of custody?
ITExamAnswers Editorial Team asked 6 years ago • 
Which two statements are correct about level one and level two technicians? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • 
A technician is troubleshooting an employee laptop that has a wired network connectivity issue. The laptop can connect to the internet when used inside the office but cannot connect to the network when used in a research lab. The company uses DHCP in the office but does not use DHCP in the research lab. How can the technician address this issue?
ITExamAnswers Editorial Team asked 6 years ago
A technician is visiting a website and is using Google Chrome on a Windows 10 PC. The technician is trying to view the password for the website. The technician uses the Credential Manager to view the password but cannot see it. What could be the cause?
ITExamAnswers Editorial Team asked 6 years ago
A user calls the help desk and reports that invalid system disk or invalid boot disk error messages display on the workstation when it is powered on. When a technician comes to the office, the user mentions that the workstation was working well the day before. The technician suspects that the MBR is corrupted. Which process can the technician use to check and repair the MBR?
ITExamAnswers Editorial Team asked 6 years ago
A computer repeatedly locks without any error message. Which two conditions may be the cause of the problem? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • 
A user has submitted a trouble ticket stating that their computer is showing the error “BOOTMGR is missing”. The IT technician replicates the error and finds that it occurs after the POST of this Windows 10 machine. What are two possible solutions for this problem? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago
What tool is included in the Mac OS X for backing up disks to image files and recovering disk images?
ITExamAnswers Editorial Team asked 6 years ago
Which two operations can help prevent a mobile device from being tracked without permission? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago
A user notices that a mobile device is draining power faster than is normal. What are three causes of quick battery drain? (Choose three.)
ITExamAnswers Editorial Team asked 6 years ago
« Previous1…1,2201,2211,2221,2231,224…1,378Next »