IT Exam Items Repository

A technician is working on a laptop and an error message about decryption appears when opening an email. What is a probable cause for this situation?
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is working on a laptop and an app is not responding. What is a probable cause for this situation?
ITExam Editorial Team asked 6 years ago • ,
A technician is working on a laptop and an app is not loading. What is a probable cause for this situation?
ITExamAnswers Editorial Team asked 6 years ago • ,
A computer has an SSD for the operating system and applications and uses another mechanical hard drive for data storage. The user reports that data can no longer be saved to the mechanical hard drive. What should the technician do to see if the drive is recognized by the operating system?
ITExam Editorial Team asked 6 years ago • 
A user reports that a drive is no longer there. The technician asks the user to demonstrate the problem. Within the application, the user demonstrates that the drive, that was present in the save options yesterday, is now no longer an option. What should the technician do to see if the drive is recognized by the operating system?
ITExam Editorial Team asked 6 years ago • 
A computer has two mechanical hard drives. The second drive (D:) is used for data storage. When trying to save an email attachment to the local hard drive, the user notices that the D: drive is not an option. What should the technician do to see if the drive is recognized by the operating system?
ITExam Editorial Team asked 6 years ago • 
A laptop has an NVMe drive (C:) and a mechanical hard drive (D:). When the user tries to save a spreadsheet to the D: drive, the user notices that the D: drive is not there. What should the technician do to see if the drive is recognized by the operating system?
ITExam Editorial Team asked 6 years ago • 
A photographer is complaining about the following printer issue: The paper is not being fed into the printer. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A receptionist is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A manager is complaining about the following printer issue: The printer is printing incorrect colors. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A reporter is complaining about the following printer issue: The printer is printing unknown characters. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
A photographer is complaining about the following printer issue: The printer issues a “Document failed to print” message. What are two possible causes of this issue? (Choose two.)
ITExamAnswers Editorial Team asked 6 years ago • ,
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