1. Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? (Choose two.) Contact a first responder. Confront the customer immediately. Shut down the computer until authorities arrive. Document as much information as possible. …

1. A user receives a phone call from a person who claims to represent IT services and then asks that user for confirmation of username and password for auditing purposes. Which security threat does this phone call represent? social engineering anonymous keylogging spam DDoS 2. Which two security …

1. Which factor affects the speed of an inkjet printer? the desired quality of the image the cost of the inkjet cartridges the size of printer power supply the quality of the paper 2. What are two cables that are used to connect a computer to a printer? …

1. What is a good source for safely downloading Android apps? the Apple App Store iTunes freeware sites Google Play 2. What two functions can be performed with the home button on an iOS mobile device? (Choose two.) lock the device the same functions as the Android navigation …

1. Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.) The laptops consume more power. The laptop CPUs are interchangeable with desktop CPUs. The laptops are designed to produce less heat. The laptops operate at higher clock speeds. The laptops …

1. Which wireless security procedure should be used to hide the WLAN ID from wireless clients? Configure WEP only on the access point. Disable the broadcast of the SSID on the access point. Decrease the antenna spectrum on each wireless client. Configure MAC address filtering on the access …

1. Which network device makes forwarding decisions based on the destination MAC address that is contained in the frame? repeater hub switch router 2. A customer is considering a multipurpose device to create a home network. Which three devices are usually integrated into a multipurpose network device? (Choose …

1. What are two features of the active partition of a hard drive? (Choose two.) The active partition must be a primary partition. Up to four primary partitions can be marked as active. The operating system uses the active partition to boot the system. The active partition may …

1. Which task should be part of a software maintenance routine? Check for and secure any loose cables. Remove dust from the power supply. Defragment the hard drive. Back up the data, reformat the hard drive, and reinstall the data. 2. What is the purpose of documenting the …

1. A technician is troubleshooting a PC that will not boot. When the PC is powered on, it emits a series of beeps and indicates that the BIOS settings have changed and need to be reconfigured. The technician reconfigures the BIOS settings, saves them, and the computer boots. …