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1. Which statement is true of laptop motherboards?
- They are interchangeable with most desktop motherboards.
- The form factor varies by manufacturer.
- They follow standard form factors so they can be interchanged easily.
- Most of them use the ATX form factor.
Explanation: Laptop computers use proprietary form factors and therefore they are different from one manufacturer to another.
2. Which type of RAM modules are designed for the space limitations of laptops?
- SODIMMs
- SRAM
- SIMMs
- DIMMs
Explanation: SRAM is not used for desktops or laptops as a RAM module, but as L1 cache inside the CPU. SIMMs were replaced by DIMMs on desktops as RAM modules.
3. What is the maximum range of a Class 2 Bluetooth network?
- 2 meters
- 5 meters
- 10 meters
- 50 meters
Explanation: A Bluetooth Class 1 network has a maximum distance of 100 meters. A Bluetooth Class 2 has a maximum distance of 10 meters, and a Bluetooth Class 3 network has a maximum distance of 1 meter.
4. What can be connected to a laptop VGA port?
- monitor
- keyboard
- mouse
- flash memory
- external DVD drive
Explanation: Only a monitor can be connected to a VGA port. The mouse and keyboard can be connected to a PS/2 port. An external optical drive and flash memory can be connected to a USB port.
5. Which statement is true about laptops?
- Most of the internal components that are designed for laptops cannot be used for desktops.
- Laptop motherboards have standard form factors.
- Laptops use fewer components than desktops use.
- Laptop CPUs do not use cooling devices.
Explanation: Laptop internal components are designed with a small form factor and are proprietary. Although a laptop CPU uses less power, it needs a cooling device (heat sink and fan).
6. A technician is planning to upgrade the RAM on a laptop. Which memory form factor would the technician require?
- SDRAM
- SODIMM
- RDRAM
- EDO
Explanation: SDRAM, RDRAM, and EDO are types of RAM normally found on desktop motherboards while SODIMM RAM is normally used for laptops.
7. What are the two widths of internal hard drives in laptops? (Choose two.)
- 1.8 inches
- 2.5 inches
- 3.5 inches
- 5.25 inches
- 3.8 inches
Explanation: Laptop hard drives are 1.8 inches or 2.5 inches in width. Desktop hard drives are 3.5 inches in width. 5.25 inches is the width of optical drives in desktop computers. No components have a width of 3.8 inches.
8. Where is the integrated Wi-Fi antenna typically located in a laptop?
- on the keyboard
- on the system board
- integrated into the wireless card
- above the screen
Explanation: The integrated Wi-Fi antenna is typically located above the screen and is connected to the wireless card by an antenna wire which is located along the sides of the screen.
9. Which wireless technology can be used to connect wireless headphones to a computer?
- NFC
- Bluetooth
- Wi-Fi
- 4G-LTE
Explanation: Bluetooth is a low-power, short range wireless technology that provides connectivity for accessories such as speakers, headphones, and microphones.
10. What is a characteristic of laptop motherboards?
- Laptop motherboards use the same form factors as desktop motherboards.
- Laptop motherboards are proprietary.
- Laptop motherboards use standard form factors.
- Laptop motherboard components are compatible with desktop motherboards.
Explanation: Laptop motherboards are proprietary and vary based on the manufacturer. Laptop motherboards and desktop motherboards are designed differently and are not compatible. Components that are used on a desktop motherboard generally cannot be used on a laptop motherboard.
11. Which technology provides laptops the ability to function on a cellular network?
- mobile hotspot
- Bluetooth
- infrared
- 802.11 Wi-Fi
Explanation: Mobile hotspots allow a laptop to connect to a cellular network and gain WAN access. Bluetooth and infrared wireless work for short distances. 802.11 Wi-Fi technology provides laptops with access to a local network.
12. A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
- exterior case
- keyboard
- CPU
- optical drive
- RAM
Explanation: Routine preventive maintenance includes the cleaning of parts that can get dirty with everyday use. Internal components are not required to be cleaned as often as external parts. Nonabrasive cleaners should be used to ensure that no damage is caused to laptop components.
13. Where is an integrated microphone normally located on a laptop?
- near the exterior on either side of the keyboard by the plastic frame
- by the exterior ports
- in the top of the display
- under the keyboard near the pointing device or touchpad
Explanation: A laptop webcam, microphone, and wireless antenna are commonly located in the top of the display.
14. What are three common input devices found on laptops? (Choose three.)
- touchpad
- fingerprint reader
- web camera
- external monitor
- PS/2 keyboard
- AC power connector
Explanation: Touchpads, fingerprint readers, and web cameras are common devices on modern laptops. An external monitor is an output device. While a PS/2 keyboard is an input device, it is not commonly used with laptops. An AC power connector provides a method to recharge the battery, but provides no data input to the laptop.
15. An entrepreneur is opening a computer store in a small town and wants to display a few laptops in the store, but is concerned about security. What laptop feature might assist in addressing this issue?
- GPS
- IR
- LoJack
- security slot
Explanation: A security keyhole slot is available on some laptops so that you can use a cable to secure the device to another device such as a table.
16. Refer to the exhibit. Which laptop component port is circled?
- USB
- VGA
- parallel
- S-video
Explanation: USB stands for Universal Serial Bus. It is a plug and play interface that allows a computer to communicate with peripheral and other devices. The five overall main speeds of the USB standards are as follows:
- USB 1.0: 1.5 Mbps.
- USB 1.1: 12 Mbps.
- USB 2.0: 480 Mbps.
- USB 3.0 and USB 3.1: 5 Gbps.
- USB 3.2 gen 2: 10 Gbps.
17. Refer to the exhibit. A laptop user realizes that the key that is shown in the exhibit is used when connecting a laptop to an external projector. What additional key on the laptop keyboard is normally required to make the image on the laptop screen display on the projector?
- Ctrl
- Alt
- Tab
- Fn
Explanation: The Function (Fn) key when used with the F keys across the top of the keyboard, provides short cuts to performing actions, such as controlling the brightness of the screen, turning Bluetooth on/off, turning WI-Fi on/off. The Fn key enables the secondary purpose of other keys on the keyboard, such as the function keys (F1 – F12).
18. Refer to the exhibit. What does this symbol indicate when illuminated on a laptop?
- The laptop is connected to an external monitor or projector.
- The laptop battery is fully charged.
- The laptop can communicate with a Bluetooth wireless device.
- The laptop is in energy efficiency mode.
Explanation: The image displayed is a symbol for the Bluetooth icon. When illuminated it implies that the Bluetooth functionality on the laptop is active.
19. A technician is trying to configure an integrated cellular WAN adapter on a laptop. What is the first step the technician should take to configure the adapter?
- Uninstall the device driver in Device Manager.
- Run Windows Update.
- Download software from the cellular service provider.
- Ensure the device is enabled in the BIOS settings.
Explanation: With any integrated device, ensure the device is enabled in the BIOS settings.
20. Which three steps must be completed to manually connect an Android or IOS device to a secured wireless network? (Choose three.)
- Input the authentication password.
- Enter the network SSID.
- Choose the correct security type.
- Set the IP address.
- Activate the Bluetooth antenna.
- Change the MAC address.
Explanation: In order to connect an Android or IOS device to a Wi-Fi network manually, perform these steps:
- Enter the network SSID of the wireless network.
- Choose the security type used by the wireless network.
- Input the password to authenticate successfully.
21. Which two procedures should be done before performing preventive maintenance on a laptop? (Choose two.)
- Attach any devices that are normally used as part of daily operations.
- Verify that all drivers are current.
- Ensure the BIOS is the latest version.
- Disconnect the AC adapter.
- Remove the battery.
- Ensure the latest operating system updates have been applied.
Explanation: Note that the laptop should be powered off before disconnecting all attached devices, disconnecting from the electrical outlet, and removing the battery.