IT Questions Bank

IT Questions Bank 1

What two actions are appropriate for a support desk technician to take when assisting customers? (Choose two.)
IT Questions Bank 2IT Administrator asked 4 years ago • 
What are three pieces of information a level one technician should gather from a customer? (Choose three.)
IT Questions Bank 3ITExamAnswers asked 4 years ago • 
Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? (Choose two.)
IT Questions Bank 3ITExamAnswers asked 4 years ago • 
Which area of concern falls under the operations and planning category in IT documentation?
IT Questions Bank 2IT Administrator asked 4 years ago • 
Which feature is included with macOS and provides the ability for a remote user to view and change files, folders, and applications on the local computer?
IT Questions Bank 2IT Administrator asked 4 years ago • 
Which port number is used by Virtual Network Computing (VNC) to provide remote screen sharing between devices?
IT Questions Bank 2IT Administrator asked 4 years ago • 
A user reports that a Windows 10 PC displays the error message “Invalid Boot Disk” during the boot process. The IT technician attempts to boot the computer and finds that the error message occurs immediately after the POST. What could be the possible cause?
IT Questions Bank 2IT Administrator asked 4 years ago • 
What service does PRINT$ provide?
IT Questions Bank 2IT Administrator asked 4 years ago • 
A technician has connected a new internal hard drive to a Windows 10 PC. What must be done in order for Windows 10 to use the new hard drive?
IT Questions Bank 2IT Administrator asked 4 years ago • 
A user complains that user files cannot be synced with the network file server while the user is traveling out of the office. The user had access to the internet but no access to the company network server. How can this be addressed?
IT Questions Bank 2IT Administrator asked 4 years ago • 
A technician uses Microsoft Deployment Image Servicing and Management (DISM) tool to create a Windows image file on one of the workstations running Windows 10. When the technician tries to clone another workstation with the image file, the workstation exhibits network connectivity issues on completion. What could cause this?
IT Questions Bank 3ITExamAnswers asked 4 years ago • ,
What are two possible solutions to any Windows computer restarting continuously and never displaying the desktop? (Choose two.)
IT Questions Bank 3ITExamAnswers asked 4 years ago • 
Match the wireless security settings to the description. (Not all options are used.)
IT Questions Bank 2IT Administrator asked 4 years ago • ,
Match the drive status indicators in the Disk Management utility with their description. (Not all options are used.)
IT Questions Bank 2IT Administrator asked 4 years ago • 
An organization has purchased a custom application for the sales staff that can only be installed on a 64-bit Windows operating system. Each member of the sales staff has a Windows 8.1 32-bit PC. What must the IT department do in order to install and run the application on the sales staff computers?
IT Questions Bank 2IT Administrator asked 4 years ago • 
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