IT Essentials 8.0 Module 14.5.1.2 The IT Professional Quiz Answers 1. What is considered ethical behavior by a technician when communicating with a customer? A technician can send forged emails to customers. A technician can send mass emails to customers. A technician must only send solicited emails. It …

IT Essentials 8.0 Module 13.6.1.2 Security-Quiz Answers 1. Which is an example of social engineering? a computer displaying unauthorized pop-ups and adware the infection of a computer by a virus carried by a Trojan an anonymous programmer directing a DDoS attack on a data center an unidentified person …

IT Essentials 8.0 Module 12.5.1.2 Mobile, Linux and macOS Operating Systems-Quiz Answers 1. Which feature of an Android or iOS mobile device helps prevent malicious programs from infecting the device?​ The phone carrier prevents the mobile device app from accessing some smartphone features and programs. The passcode restricts …

IT Essentials 8.0 Module 11.8.1.2 Windows Configuration Quiz Answers 1. A help desk technician is talking to a user to clarify a technical problem that the user is having. What are two examples of open-ended questions that the technician might use to help determine the issue? (Choose two.) …

IT Essentials 8.0 Module 10.4.1.2 Windows Installation Quiz Answers 1. Which location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC? the logical drive the active partition the Windows partition the extended partition 2. A technician …

IT Essentials 8.0 Module 9.3.1.2 Virtualization and Cloud Computing Quiz Answers 1. To which category of hypervisor does the Microsoft Virtual PC belong? Type 1 Type 2 Type 3 Type 4 2. Which statement describes a characteristic of cloud computing? A business can connect directly to the Internet …

IT Essentials 8.0 Module 8.6.2 Printers Quiz Answers 1. Dots per inch is used as a measure for which characteristic of a printer? cost of ownership speed reliability quality of printing 2. How could a user share a locally connected printer with other users on the same network? …

IT Essentials 8.0 Module 7.8.1.2 Laptops and Other Mobile Devices Quiz Answers 1. Which laptop component makes use of throttling to reduce power consumption and heat? CPU motherboard optical drive hard drive 2. Which statement is true of laptop motherboards? They are interchangeable with most desktop motherboards. The …