IT Questions Bank A network administrator currently has three servers and needs to add a fourth, but does not have enough room for an additional monitor and keyboard. Which device allows the administrator to connect all the servers to a single monitor and keyboard?ITExamAnswers asked 2 years ago • IT Essentials, IT Essentials 8Which three devices are considered output devices? (Choose three.)ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A technician receives a call from a customer who is too talkative. How should the technician handle the call?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A system administrator needs to perform manual updates on a remote Linux workstation using a Windows 10 PC. Which remote access tool should the administrator use to securely access and configure the Linux device across the network?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8During computer forensics investigations, which type of data is lost when power is removed from the computer?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8Which two rules pertain to the general daily activities of employees in a call center environment? (Choose two.)ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8What is a typical task performed by a level one technician in a call center?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8What are two examples of personally identifiable information (PII)? (Choose two.)ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8What is the definition of a script file?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8What two actions should a call center technician avoid when dealing with an angry customer? (Choose two.)ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A technician has been asked by a manager to recommend a security solution for protecting a computer against adware programs. Which security technique should the technician recommend?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A group of users on the same network are all complaining about their computers running slowly. After investigating, the technician determines that these computers are part of a zombie network. Which type of malware is used to control these computers?ITExamAnswers asked 4 years ago • IT Essentials 8A system administrator has been asked to protect the sensitive data on the Windows 7 computers of all management employees. Which Windows feature can be used to selectively encrypt individual files within the user accounts of each manager?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A technician has been asked by a manager to recommend a security solution for protecting a computer against keyloggers. Which security technique should the technician recommend?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8A technician has been asked by a manager to recommend a security solution for protecting a computer against ransomware. Which security technique should the technician recommend?ITExamAnswers asked 4 years ago • IT Essentials, IT Essentials 8